Design Dash | November 2022
Coffee Run
Overview:
CoffeeRun is not just an app, It's a harmonious blend of functionality and fun that reimagines the mundane coffee run into an engaging, team-building task. Designed to balance aesthetics with utility, this app transforms a daily routine into a delightful experience for office teams.
1-week Design Dash
Client:
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Role:
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The Challenge
Every other teatime, designers take turns getting drinks for the team. Each person orders from different stalls and pays individually. Skipping a drink is fine, but not the courier duty. Specific requests, like sugar levels or toppings, often complicate orders, leading to mistakes and disorganized payments.
Obstacles:
Managing complex and personalized drink orders.
Organizing payments effectively.
Ensuring a fair selection process for coffee runners.
CoffeeRun strives to be a gamification app where the runner of the day is selected through a randomizer to ensure that it’s fair with no repeats.
The nearest 3 coffee/drink stores will be listed to avoid being spoilt for choice, and the runner will be able to note down and view all the orders from co-workers at a glance. After which they are able to cross off the orders they have placed. The Runner is able to view and track payments from co-workers so that it does not get messy.
The End Product
Crafting a user persona
Michelle Lee, 26
Creative Designer, Singaporean
“I need a fast and reliable way to take down my co-workers coffee and drink orders”
Michelle is a creative designer at a advertising agency, designers will take turns to buy drinks for everyone in the design team. She struggles to get the orders correct because she finds large orders extremely overwhelming.
Assumptions:
Everyone pays on time
Co-workers enter their drink orders in detail
Assumes that nobody will make last minute changes
Pain Points & Frustrations
Messes up order details because there are too many personalized drinks
Gets overwhelmed with large orders
Co-workers are fickle, constantly changes their order so she gets confused
Behaviours
Takes orders from co-workers
Plans route for errand running
Collects payment from co-workers
Needs & Expectations
A way for her to get everyone’s order correct with no fuss
A fast and easy way to collect payments before and after
Everybody gets their correct order in the shortest and fastest time possible
Problem Solving
& Solution Ideation
The design ethos was centered around creating an intuitive, inclusive, and engaging user experience. Every touchpoint within the app is meticulously crafted to ensure simplicity and efficiency, facilitating an effortless interaction that solves the issues at hand.
Conventional ideas
Payment Reminder App
Productivity/ Bill Splitting App
Polling/Voting system (Telegram bot?)
Note-taking app
Typical ways to choosing runners
Scissors Paper Stone?
Latest to arrive to the office
Person who last took a poop in the office toilet
Youngest in the team does the run
But how do we create a low-effort, yet fun and fair way to pick the coffee runner?
Quick Sketches & Conclusion
In just one week, CoffeeRun was conceived, designed, and prototyped to address the everyday challenges faced. The primary goal was to create a fair and efficient system for taking down complex orders, and managing payments seamlessly.
By leveraging gamification and user-friendly design principles, CoffeeRun ensures that the process is not only equitable but also enjoyable.